Shipping Policy for Wear Crush

Welcome to Wear Crush, and thank you for choosing us for your sock purchases! We are dedicated to delivering high-quality products promptly and efficiently. This shipping policy outlines the details of our delivery process to ensure a smooth experience.

Order Processing Time

Our team processes orders within 5 to 7 business days, Monday through Friday.

Delivery Period

• Express Delivery: Delivery within 12 to 15 business days across the USA.
• Please note: Delivery times begin from the day of shipment, not the purchase date. Unexpected delays may occur due to:
  • Customs clearance,
  • Incorrect address details,
  • Unforeseen circumstances, or
  • External factors beyond our control.

Order Cut-Off Time

Our order cut-off time is 5:00 p.m. Orders placed after this time will be processed the following business day.

Shipping Costs

• We offer standard delivery and we do not charge any delivery fees for all our orders In USA.

Method of Delivery

We partner with reliable carriers such as UPS, USPS, DHL, or FedEx to ensure safe and efficient shipping.

Non-Shipping Days

Orders are not processed or shipped on holidays.

Shipment Confirmation and Tracking

Once your order is dispatched, you will receive a confirmation email with a tracking ID. Tracking information typically activates within 24 hours.

Our Working Days

Wear Crush operates from Monday through Friday.

Item Misplacement

If your socks do not arrive within the specified timeframe:

1. Contact the carrier directly for assistance.
2. If the issue persists, reach out to us at support@clothlab.shop for further support.

Incorrect Address

If your items are returned due to an incorrect address, you will be responsible for reshipping fees. For help with reshipping, contact us at support@clothlab.shop.

Address Changes

To modify your delivery address:

• Contact us at support@clothlab.shop or call +1 715-301-5471 within 24 hours of placing your order.
• Address changes are not possible once the order is in transit.

Cancellations

• If you wish to cancel an order after confirmation, please contact us within 24 hours.
• Once the order has been shipped, cancellations are not possible. Please refer to our return policy for further assistance.

Items Damaged During Transit

If your socks arrive damaged or broken, please:

1. Contact us immediately at support@clothlab.shop.
2. Provide clear images of the damaged items via email.

We will offer a free exchange or refund for damaged products.

CONTACT INFORMATION:

Trade name: Wear Crush

Phone number: +1 715-301-5471

Email: support@clothlab.shop

Physical address: 311 5th St, Mosinee, WI 54455, USA