Return and Refund Policy
Return and Refund Policy
Return and Refund Policy for Wear Crush
Thank you for choosing Wear Crush for your sock purchases. We are committed to your satisfaction and have outlined the following guidelines to ensure a seamless return and refund process:
30-Day Return Window
Wear Crush offers a 30-day return period, allowing you to request a return within 30 days of receiving your order. To qualify for a return, the product must be:
- In new, unused, and undamaged condition, and
- With all original tags and packaging intact.
Initiating a Return
To initiate a return, please contact us via email at support@clothlab.shop. Our team will provide:
- A return authorization, and
- Detailed instructions for shipping the item back to us.
Important: Returns without prior approval will not be accepted.
Return Labels for Customers
- Defective Products: If the product is defective, we will provide a prepaid return label.
- Customer Remorse: If the return is due to a change of mind or other non-defective reasons, you are responsible for return shipping costs.
Accepted Product Conditions for Returns
We only accept returns for products that are:
- In new and unused condition, and
- Returned with all original tags and packaging.
Restocking Fee
Wear Crush does not charge any restocking fees for returns.
Damaged, Inaccurate, or Defective Products
Please inspect your order upon receipt. If you notice any:
- Damage,
- Inaccuracies, or
- Defects,
Contact us immediately at support@clothlab.shop, and we will work with you to resolve the issue promptly.
Exchanges
We offer exchanges for:
- Damaged,
- Inaccurate, or
- Defective products.
If you wish to exchange an item, please contact us for assistance.
Refunds
After receiving and inspecting your returned item, we will notify you of the refund status. If approved:
- Your refund will be processed, and
- A credit will be applied to your original payment method within a 7 business days, depending on your bank or credit card issuer’s policies.
CONTACT INFORMATION:
Trade name: Wear Crush
Phone number: +1 715-301-5471
Email: support@clothlab.shop
Physical address: 311 5th St, Mosinee, WI 54455, USA